Job Description
A restaurant operations manager is responsible for overseeing all aspects of a restaurant's operations, including :
Staff management : Recruiting, training, and managing staff, including scheduling shifts and time off requests
Customer service : Meeting and greeting customers, responding to complaints, and ensuring a positive customer experience
Menu and pricing : Creating menus and daily specials, and planning pricing
Inventory : Checking stock levels, ordering supplies, and managing inventory
Compliance : Ensuring compliance with licensing laws and hygiene regulations
Maintenance : Overseeing daily maintenance of equipment and the building
Reporting : Creating detailed reports for the restaurant owner
Vendor relations : Negotiating vendor contracts and maintaining vendor relationships
Technology : Testing and implementing new technology
Restaurant operations managers need to have strong communication, organizational, and customer service skills. They should also have a passion for hospitality and attention to detail. Many employers prefer that restaurant managers have a bachelor's degree in hospitality or training from a community college.
Benefits
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Restaurant Manager • Kuwait