Talent.com
Foodics
Customer Onboarding SpecialistFoodics • Kuwait City, Al Asimah Governate, KW
Customer Onboarding Specialist

Customer Onboarding Specialist

Foodics • Kuwait City, Al Asimah Governate, KW
منذ أكثر من 30 يومًا
نوع الوظيفة
  • Quick Apply
الوصف الوظيفي

Who Are We
We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.

The Job in a Nutshell💡

We are currently seeking a talented and motivated Customer Onboarding Associate to join our team in Kuwait. As a Customer Onboarding Specialist, you will play a crucial role in empowering sellers by providing comprehensive training on our cutting-edge POS platform and guiding them through the seamless implementation and installation of our state-of-the-art devices..

What Will You Do❓

  • Project Ownership: Manage the end-to-end delivery of new client projects, ensuring all milestones are met with precision and speed.
  • Menu & System Configuration: Lead the technical setup, including custom menu configurations and platform tailoring to meet specific client business needs.
  • Integration Management: Coordinate and execute the setup of third-party integrations, ensuring a seamless data flow between the customer’s tech stack and our platform.
  • The Focal Point: Serve as the primary point of contact for the customer during the onboarding phase, acting as the bridge between their requirements and our internal capabilities.
  • Scheduling & Coordination: Masterfully handle high-volume appointment scheduling for training sessions, discovery calls, and technical reviews.
  • Journey to 100%: Track and drive adoption metrics, ensuring the customer isn't just "set up," but is actively utilizing every feature relevant to their success.

What Are We Looking For❓

  • Service Delivery Excellence: A natural flair for hospitality and service; you don't just close tasks, you create positive experiences.
  • High-Stakes Time Management: The ability to juggle multiple complex onboardings simultaneously without letting a single detail slip through the cracks.
  • Task-Oriented Mindset: You are motivated by "getting it done." You thrive on checklists, deadlines, and clear deliverables.
  • Communication Mastery: You can translate "tech-speak" into plain English for customers while providing clear, actionable feedback to our internal teams.
  • Collaborative Spirit: Comfortable working in the "grey area" between Customer Success and Professional Services to ensure a smooth handoff.

Who Will Excel❓

    • Experience: 1-2 years in a customer-facing implementation, onboarding, or project management role.
    • Tech Savvy: Familiarity with API integrations, SaaS configurations, and CRM tools.
    • Organization: Proven track record of managing project timelines and meeting KPIs.

What We Offer You❗

We believe you will love working at Foodics!

  • We have an inclusive and diverse culture that encourages innovation and flexibility in-offices.
  • We offer highly competitive compensation packages, including bonuses and the potential for shares.
  • We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
  • Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.
  • We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.

Requirements

إنشاء تنبيه وظيفي لهذا البحث

Customer Onboarding Specialist • Kuwait City, Al Asimah Governate, KW

الوظائف المماثلة

Onboarding & Customer Success Lead SaaS - Equity

Foodics Groupkuwait city, al asimah, Kuwait

A leading restaurant management company in Kuwait is looking for a Customer Onboarding Associate to enhance the onboarding experience for clients.You will manage client projects from start to finis... أظهر المزيد

 • عَرْضٌ مُرَوَّجٌ له

Growth-Focused Customer Success Manager

SimplitINnot specified, hawalli, Kuwait

SimplitIN in Kuwait, Gouvernement Hawalli, is seeking a Sales professional focused on customer satisfaction.Your primary goal will be to achieve sales targets by improving customer retention and ex... أظهر المزيد

 • عَرْضٌ مُرَوَّجٌ له

Sr Principal Customer Enablement Specialist (Petrophysicist)

Aspen Technology, Inc.workfromhome, gouvernement hawalli, Kuwait

Sr Principal Customer Enablement Specialist (Petrophysicist) page is loaded## Sr Principal Customer Enablement Specialist (Petrophysicist)locations: Kuwait (remote)time type: Full timeposted on... أظهر المزيد

 • عَرْضٌ مُرَوَّجٌ له

Senior Petrophysicist - Customer Enablement (Remote)

Aspen Technology, Inc.workfromhome, al asimah, Kuwait

A leading technology firm in Kuwait is looking for a Sr Principal Customer Enablement Specialist to provide expertise and support on well log data management.The role involves ensuring the quality ... أظهر المزيد

 • عَرْضٌ مُرَوَّجٌ له

Sales Manager Revenue Growth Lead Accommodation Provided

Flyperkuwait city, al asimah, Kuwait

A leading sales organization is looking for a motivated Sales Manager for its team in Kuwait City.The role focuses on developing and implementing sales strategies to increase revenue and meet targe... أظهر المزيد

 • عَرْضٌ مُرَوَّجٌ له

Senior Combustion Engineer Field & Customer Solutions

Zeecokuwait city, al asimah, Kuwait

A leading energy services company seeks a Senior Combustion Engineer to support customers in refining and petrochemical sectors.This position focuses on diagnosing combustion equipment issues and d... أظهر المزيد

 • عَرْضٌ مُرَوَّجٌ له

Sales Growth Leader - Strategy, Team Leadership & Targets

AlFuhodkuwait city, al asimah, Kuwait

A leading sales company in Kuwait City is seeking an experienced Sales Manager to lead their sales operations.Responsibilities include managing a sales team, developing effective sales strategies, ... أظهر المزيد

 • عَرْضٌ مُرَوَّجٌ له

Senior Cloud SaaS Account Executive - Kuwait

SAP SEkuwait city, al asimah, Kuwait

SAP SE is seeking an Account Executive Expert based in Kuwait to manage customer relationships and sales of software and cloud solutions.This role requires a deep understanding of the Kuwait market... أظهر المزيد

 • عَرْضٌ مُرَوَّجٌ له

Loyalty Platform Adoption & Growth Manager

Coefficient Alliances & Ventures (Coefftalent)kuwait city, al asimah, Kuwait

A leading consulting firm in the Cards & Payments industry is seeking a Loyalty Program Manager in Kuwait City.The role involves driving platform adoption, delivering business value, and ensuring s... أظهر المزيد

 • عَرْضٌ مُرَوَّجٌ له

Account Manager AM-Senior

SimplitINnot specified, hawalli, Kuwait

Our sales department is urgently looking for amazing, dynamic and smart people to join the Account Manager team.Are you looking for a position where you will value your business knowledge, practice... أظهر المزيد

 • عَرْضٌ مُرَوَّجٌ له

VIP Guest Relations Specialist

Hilton Worldwide, Inc.kuwait city, al asimah, Kuwait

A leading global hospitality company is seeking a Guest Relations Executive in Kuwait City.The role involves directing Guests at the lobby, addressing VIP needs and feedback, and ensuring exception... أظهر المزيد

 • عَرْضٌ مُرَوَّجٌ له

Customer Onboarding Specialist

Foodics Groupkuwait city, al asimah, Kuwait

We Are Foodics! a leading restaurant management ecosystem and payment tech provider.Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwai... أظهر المزيد

 • عَرْضٌ مُرَوَّجٌ له

Sales Growth Leader - Hospitality & Team Enablement

Hilton Worldwide, Inc.kuwait city, al asimah, Kuwait

A leading global hospitality company is looking for an Assistant Director of Sales to work in Kuwait City.The role involves managing hotel sales and marketing plans, working closely with the Senior... أظهر المزيد

 • عَرْضٌ مُرَوَّجٌ له

Retail Sales Associate Customer Experience & Upsell

Majid Al Futtaimkuwait city, al asimah, Kuwait

Majid Al Futtaim is looking for a Sales Associate for its Lifestyle operations in Kuwait City.The role involves achieving sales targets through exceptional customer service and product knowledge.Id... أظهر المزيد

 • عَرْضٌ مُرَوَّجٌ له

Customer Success Manager CSM-Senior

SimplitINnot specified, hawalli, Kuwait

A sales job for smart people who care about customer's satisfaction, and like software.Your primary goal is to achieve sales target by driving up customer retention and expansion.The clients this t... أظهر المزيد

 • عَرْضٌ مُرَوَّجٌ له

Onboarding & Customer Success Lead SaaS - Equity

Foodicskuwait city, al asimah, Kuwait

A leading restaurant management firm in Kuwait is seeking a Customer Onboarding Associate who will empower sellers by providing training on the POS platform and guiding them through seamless implem... أظهر المزيد

 • عَرْضٌ مُرَوَّجٌ له

AWS Solutions Architect - Strategic Cloud & Customer Advocate

Amazon Web Services (AWS)gouvernement hawalli, Kuwait

A leading cloud services provider is seeking a Solutions Architect in Kuwait.This role involves collaborating with customers and driving AWS platform adoption.Candidates should possess strong techn... أظهر المزيد

 • عَرْضٌ مُرَوَّجٌ له

Customer Functional Support Agent

SimplitINnot specified, hawalli, Kuwait

We're looking for someone who is investigative, empathetic and has great communication skills.You understand small to medium sized businesses and the functions within them.For people with strong pr... أظهر المزيد