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People Dimension
Spa ManagerPeople Dimension • Kuwait, Kuwait, KW
Spa Manager

Spa Manager

People Dimension • Kuwait, Kuwait, KW
منذ أكثر من 30 يومًا
الوصف الوظيفي

Job Description/Duties:

  • Oversee the day-to-day operations of the spa, ensuring smooth and efficient service delivery.
  • Manage and supervise spa staff, including therapists, receptionists, and other support personnel.
  • Conduct staff training and development to maintain high standards of service.
  • Ensure compliance with health, safety, and hygiene standards.
  • Develop and implement marketing strategies to promote spa services and products.
  • Manage budgets, financial records, and inventory, ensuring cost-effective operations.
  • Handle client inquiries, feedback, and complaints, ensuring high levels of customer satisfaction.
  • Coordinate special events, promotions, and loyalty programs to attract and retain clients.
  • Maintain and update client records and manage appointment scheduling systems.
  • Monitor and evaluate staff performance, providing feedback and conducting performance reviews.

Minimum Requirements:

  • Proven experience as a Spa Manager or similar managerial role in the spa or wellness industry.
  • Certification in spa management, hospitality, or related field.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in using spa management software and booking systems.
  • In-depth knowledge of spa services, treatments, and products.
  • Strong organizational and multitasking skills.
  • Ability to handle financial management and budgeting.
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Spa Manager • Kuwait, Kuwait, KW

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