Easy Buying ManagerIKEA - Al Homaizi Limited • Al-Rai, Kuwait
Easy Buying Manager
IKEA - Al Homaizi Limited • Al-Rai, Kuwait
22 منذ أيام
الوصف الوظيفيPrior experience in a customer-facing role is required. Outstanding interpersonal skills, with a patient and collaborative approach. Demonstrated strength in problem-solving and sound decision-making.
Job Description
An "Easy Buying Manager" at IKEA is a customer-focused role within the Customer Relations team, essentially managing the process for customers returning or exchanging items (the "easy buying" process), ensuring a smooth, positive experience by resolving issues, handling returns efficiently, and upholding IKEA's standards for customer satisfaction, often requiring flexibility with weekends and holidays.
- Customer Experience : Making the returns / exchanges process (easy buying) fun, easy, and enjoyable.
- Issue Resolution : Quickly solving problems and addressing customer complaints.
- Teamwork : Working with all teams to meet IKEA's goals.
- Operational Support : Handling returns and exchanges according to store procedures.
Qualifications
Additional Information
A few more details for you
This position is full-time and is located in Kuwait.
Please send your CV in English and tell us why you would be a good fit for this role.
إنشاء تنبيه وظيفي لهذا البحث
Easy Buying Manager • Al-Rai, Kuwait
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