Delivery Driver • Kuwait
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question.Projects span hardware deployment, structured cab... أظهر المزيد
The Planner – Group Managed Services will be responsible for coordinating and optimizing service delivery across various teams.This role involves strategic planning, resource allocation, and ensuri... أظهر المزيد
Own and drive end-to-end logistics performance across Kuwait, balancing service quality, cost efficiency,.This role is responsible for translating data into action, leading cross-functional initiat... أظهر المزيد
As a Bike Delivery Rider, you will be responsible for delivering food and other goods to customers in a timely and efficient manner.You will be part of a dynamic team focused on providing excellent... أظهر المزيد
Job Title: Female Fitness Train.VIP clients, including members of the royal family.This is a unique opportunity for trainers who are passionate about delivering elite-level fitness coaching in a pr... أظهر المزيد
Technical Project Manager- Post Merger Integration.Business Head- Retail Banking .Minimum 10 years in project/ programme management; minimum 5 years in retail banking M&A/ PMI.Proven, hands-on... أظهر المزيد
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.We are currently looking for a.If you're looking for an exciting opportunity to grow in a innovative en... أظهر المزيد
Oversee the day-to-day operations of the spa, ensuring smooth and efficient service delivery.Manage and supervise spa staff, including therapists, receptionists, and other support personnel.Conduct... أظهر المزيد
Proven experience in selling services such as chemical cleaning, descaling, hydro blasting, lube oil flushing and filtration, or related maintenance solutions.Strong understanding of industrial pla... أظهر المزيد
Speaks English , Arabic and/or Hindi5 years experience and knowledge of Kuwait areasAccommodation & Transportation providedVisa 18 onlyAttractive salary package). أظهر المزيد
A qualified MEP Inspector with a minimum of 10 years of experience in mechanical, electrical, and plumbing inspection within major building or infrastructure projects.The role ensures that all MEP ... أظهر المزيد
Drive defensively to ensure safety.Keep all windows in the car spotless.Keep the interior of the car spotless.Make sure there is always enough gas to get to the destination.Keep accurate count of g... أظهر المزيد
Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait.We are currently serving customers and partners in over 35 different countries wor... أظهر المزيد
Apt Resources is seeking a versatile and skilled Photographer specializing in Event, Sports, and Still Photography for a prestigious Royal Palace Abu Dhabi, UAE.This exceptional opportunity require... أظهر المزيد
We are looking for a talented and skilled Production Planner - Rolling Mill/Steel Making Plant to join our multicultural and diverse team in Kuwait.You will be responsible to pptimize and evaluate ... أظهر المزيد
The daily standard keeper — one branch, no compromises.Single branch (Salam or Shuhada or Salwa).BeCurious is a premium Finnish-method preschool operating across three branches in Kuwait — Salam, S... أظهر المزيد
The Business Development Manager, MENA will be the core driver behind the company’s growth strategy through new and existing partners and Business Development Managers in Kuwait.A professional who ... أظهر المزيد
We are looking for an experienced HVAC Sales Engineer to join a reputed HVAC Trading Company in Kuwait.The role involves driving sales of HVAC equipment and solutions for residential and commercial... أظهر المزيد
As a Bike Delivery Rider, you will be responsible for delivering food and other goods to customers in a timely and efficient manner.You will be part of a dynamic team focused on providing excellent... أظهر المزيد
Mindrift is looking for highly skilled Python Data Scraping Engineers to join the Tendem project and drive specialized data scraping workflows within our hybrid AI + human system.In this role, as a... أظهر المزيد
Why This Role Exists
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question
Projects span hardware deployment, structured cabling, power/cooling, and remote hands — someone has to own the full picture
Tickets get lost between technical and commercial teams — this role closes that gap
We are scaling and need a manager who can build process while staying hands-on with clients
Key Responsibilities
Client Ownership
Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle
Lead client onboarding, scoping calls, and technical review meetings
Translate client requirements into actionable work orders and internal tickets
Manage SLA commitments, report on delivery status, and handle escalations directly — without requiring handoffs
Build long-term relationships that reduce churn and increase account expansion
Project & Ticket Management
Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform
Create, assign, prioritize, and close tickets with clear documentation at every stage
Track multi-workstream projects across planning, procurement, deployment, and sign-off
Identify blockers early and coordinate cross-functional resolution without escalating everything upward
Maintain a live project dashboard that clients and internal stakeholders can rely on
Datacenter & Technical Operations
Oversee on-site and remote-hands work: server rack/stack, hardware break-fix, cabling, power, and cooling
Review and validate work orders for technical accuracy before client-facing delivery
Coordinate with vendors and hardware suppliers on procurement, lead times, and RMA logistics
Ensure adherence to datacenter safety, change management, and access protocols
Provide technical guidance to junior technicians and contractors on-site
Budget & Commercial Oversight
Track project budgets, flag overruns, and submit change orders when scope shifts
Review vendor invoices and validate against approved work orders
Assist in preparing quotes and SOWs for new client engagements
Maintain procurement records and ensure contract compliance for hardware and services
Team Management
Manage a team of technicians and/or project coordinators remotely that work onsite.
Set weekly priorities, conduct 1:1s, and run shift/resource planning
Build and maintain SOPs, runbooks, and onboarding materials for repeatable processes
Identify skill gaps and work with leadership on training and hiring plans
Required Qualifications
3+ years of experience in datacenter operations, technical infrastructure, or a closely related field
Direct client-facing experience in a technical role — account management with a technical background, or technical ops with client exposure
Hands-on familiarity with server hardware, structured cabling, power distribution, and remote hands operations
Proficiency with ITSM/project tooling: Jira, ServiceNow, Zendesk, or equivalent
Experience owning project budgets, SOWs, or vendor purchase orders
Proven ability to manage and develop a small technical team
Strong written and verbal communication — you write tickets, emails, and client reports that are clear the first time
Preferred Qualifications
Experience in a managed services, colocation, or cloud infrastructure environment
Familiarity with DCIM tools, asset management systems, or CMDB platforms
Understanding of network fundamentals (IP allocation, VLAN basics, cross-connects)
Exposure to ITIL practices or formal change management processes
Any relevant certifications: CompTIA Server+, CDCP, PMP, ITIL Foundation
