Shopping Experience Co-worker

Job description

A day in your life with us :

• To greet, attend, guide, assist customers & visitors
• Provide information when required. Hand out shopping tools (pens, measuring tape, IKEA shopping bags, trolleys etc) keep supply of these tools available at all times.
• Attend telephone calls, take messages and pass it on to concerned Dept., carry out announcements / paging on the public address system.
• To keep store information and phone numbers within reach
• Ensure that customers do not carry lighted cigarette, pets, bags, camera / video & eatables in showroom area.
• To take responsibility of catalogue distribution and maintaining the statistics.
• To handle the customers lockers
• Providing information about IKEA products / offers / promotions
• To record and maintain visitor statistics of IKEA.
• To assist in filling the forms and providing necessary information about the usage & benefits of the IKEA cards.
• Provide information when required on the IKEA cards.
• To provide the details about their points and redemption, free meal vouchers & other activities.
• To greet, attend, guide, and assist customers & visitors.
• Submit a weekly report on card holders.

Qualification