The Role
- Preparing tailored hosting and cloud solutions to Ooredoo customers.
Key Accountabilities and Activities :
Lead meetings with vendors in order to choose the right product for the customer.Define and deliver on-site technical engagements with customers. This includes participating in pre-sales on-site visits, and understanding customer requirements, andDesign of customer’s Cloud and hosting environmentsArchitect IT solutions across a variety of IAAS technologiesBuild customers’ business continuity and risk plans and provide maximum value in IAAS technologies.Provide consultancy in migration methodologies and techniquesPropose and deliver packaged hosting and cloud offeringsDevelop and present business and technical proposals for potential and existing customersProvide strategic consulting to C-level executives and senior managers on a range of technology topics including different hosting and Cloud services.Lead architecture discussions and reviews to determine if new products and solutions comply with the agreed enterprise cloud / hosting strategyMaintain Vendor relationshipRecommend key ideas for sales channel improvementWorked on deals assigned to the sales and account managers team and guided them through the correct solution that meets the customer requirementProvided coaching and professional development to sales associatesAssist the sales team in conducting technical meetings with the customersEnsured that the sales team is following up on the contracts renewals and upselling the existing customersOther duties as directed by the Manager or other superiorsMaintain strong problem solving, technical writing, and verbal communication skillsUnderstand of security best practices and their practical applicationMaintain a deep knowledge and awareness of the technology across applications and infrastructure, different use cases, strengths / weaknesses, best fit technologies and organizational readinessProactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.Attend Training Programs, Courses, and Seminars, conferences, vendor meetings, User Groups and presentations to be ready with the latest business ideas.Advance IT knowledge & understanding across the wider organisationQualifications :
Bachelor of Computer Engineering or Science, or Business / another degree but with relevant discipline
Other Information :
At least 4+ years related work experience in Kuwait.Excellent customer / partner relationship management skillsStrong technical background in Internet technologies and managed / cloud servicesStrong knowledge in designing Web services, network infrastructureExcellent written and verbal communication skills in English and Arabic